FAQ

Contains 1 billion cfu of probiotics per 125 g serving: L. acidophilus, L. paracasei

Yes! Yoggu! is 100% free from gluten, including any cross contamination. Enjoy!

Yes, product separation is normal and can happen sometimes. Yoggu! is a natural product and does not contain any stabilizers, emulsifiers or gums.

Our coconut yogurts are meant to be thick and creamy! Please do not break the set (i.e. do not stir the product as this will break the set and cause the product to thin). We recommend scooping your coconut yogurt from the top down. Yoggu! is a sensitive product, so storing at the correct temperature is important for keeping it a nice consistency. Tip: Thin out thicker yogurts by adding coconut water or nut mylks and use thinner yogurts in smoothies for added probiotics.

We have seen this happen at really cold temperatures, (below 2 degrees celcius) where the fatty acids in the coconut cream freeze. Be careful not to keep it right at the back of the fridge. Yoggu! is a natural product and requires refrigeration at 2-4 degrees celcius. The product is still safe to eat.

Yes! Use your best judgement i.e use your senses! Yoggu! is a fermented product and will continue to ferment.

Please refer to the Best Before date on your cup. Once opened, we suggest consuming within 7 days.

Yes. It can be frozen in small amounts (ice cube tray portions are best! - perfect for smoothies). We don't recommend freezing the whole cup as it will change the texture once thawed.

Yes, it is a live, fermented product and is safe to eat.

Yes! Please consult your veteranarian before feeding to your pet.

Yes! Please follow recommended health guidelines for infant feeding and nutrition and if in doubt contact your doctor.

Yoggu! is natural product that does not contain any preservatives or stabilizers. Product discolouration is normal and safe to consume! 🍓

Not all saturated fats are made the same! Yoggu! is 100% plant-based and contains healthy MCT fats from coconuts.

We currently do not offer delivery. Please visit our store locator to find the closest store near you that sells Yoggu!

Our new alt-packaging is made up of number 5 PP Plastic, and is fully recyclable and safe to reuse!

Yes! You can still find Yoggu! available for refills in glass through our amazing local zero-waste partners! Simply click on our "Store Locator" page and scroll down to find your nearest location.

Our new cups are 90% lighter than our original glass jars, reducing CO2 emissions in transportation - savings that will become even more significant as we continue to grow. We are working to support the United Nations Sustainable Development Goal to reduce food waste (read more HERE). Our new cups have also allowed us to extend the shelf life of Yoggu! to 65 days (from 45) resulting in less food waste!

Our tamper proof lids mean that the foil isn't necessary and you can enjoy your Yoggu! with full peace of mind. We are always happy to reduce materials and waste.

As we grew, we had to find a way to make the packaging lighter, stackable and easier to transport.

We spent a long time searching for the right manufacturer of our new cups. We loved our original artisanal jars so much, we knew it was going to be a hard act to follow. The cups are designed and manufactured in Denmark and embody all that we love about Scandinavian design. We hope you love the look and feel as much as we do!

Nope! Everything inside the cup is the same. The recipe uses the same real food ingredients and Yoggu! is made in our Coquitlam, BC facility with lots of love!

We ensure a steady supply of Yoggu! to our zero waste partners by supplying product in pails that the retailer individually portions in their own glass jars. Our lighter, stackable, easier to transport cups are much more suited to larger retailers. We are thrilled that we can serve both types of retailers as we work to change the foodscape with our alt-yogurt.

Yes

Yes

The United Nations have identified a clear set of criteria where businesses can contribute to meaningful change and we want to be guided by this global leadership. While we are (for now!) a small start-up, we want to build our business in a sustainable and responsible way that is aligned with global best practices. This seemed like the perfect place to start! There is more to come as we continue to learn and evolve.

As we grow, we will look to expand our involvement by identifying additional ways to contribute to the United Nations Sustainable Development Goals as well as becoming signatories of related global and industry initiatives.
We also give back to the local communities in which we operate through food donation and sponsorship.

At a high level we look at how we can contribute to the United Nations Sustainable Development Goals in all the business decisions we make. The next step, as we grow and expand our team, will be to identify specific areas where we can advance and have the biggest impact. We look forward to sharing our journey with you and being fully transparent as we continue to learn and grow in this area.

For now, we know at a high level that it takes far less of the earth's resources to grow coconuts than it does to produce dairy products.Not to mention, eliminating the toxic water waste involved in the production of greek dairy yogurt!